NSA agents ‘disturbed’:

“The image of N.S.A. has been muddied considerably by this revelation,” said Matthew M. Aid, an intelligence historian who is writing a multiple-volume history of the agency. Mr. Aid said several agency employees he spoke with on Friday were disturbed to learn of the special program, which was known to only a small number of officials. ‘All the N.S.A. people I’ve talked to think domestic surveillance is anathema,’ Mr. Aid said.”