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Economy

How Europe Is Taking Online Privacy Far More Seriously Than The U.S.

Last week, Facebook announced it would cease using facial recognition technology on European Union users and delete all data following complaints from member states and an inquiry by the Irish Data Commissioner. While the Electronic Privacy Information Center (EPIC) filed a complaint with the Federal Trade Commission here in the U.S. over Facebook’s use of the same technology, the complaint remains pending — repeating a familiar narrative of online giants facing higher levels of scrutiny in European Union countries than in the United States.

In the U.S. numerous agencies enforce a “patchwork” of laws defining online privacy protections in different sectors, leaving some areas with very little oversight and users without a clear path to pursue if they feel their rights have been violated. It’s a different story in the E.U., where online privacy policy is guided by the Data Protection Directive — a sort of bill of rights for online users that provides member nations with guidelines for national level laws guaranteeing a base level of control for users.

European protections are on the cusp of becoming even more robust with proposed regulation this year that would implement rules superseding national level laws and extending the scope of protections to apply to all foreign companies processing the data of EU residents. The new regulation also comes with some teeth: Penalties up to two percent of global revenues for offending companies.

To put that into perspective, this summer Google agreed to pay the largest Federal Trade Commission settlement ever to an individual company: It amounted to five hours of 2011 revenues. Under the proposed European Commission Data Protection rules it could have amounted to one hundred seventy-five hours of revenue.

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NEWS FLASH

Iran blocks Google | Iran cut off access to Google and its related suite of applications, including Gmail, this weekend less than a week after it was reported they have the basic infrastructure for a closed national intranet in place. The Iranian Students’ News Agency claims the ban is a result of Google’s refusal to remove the Islamophobic film that resulted in outrage from some parts of the Muslim community from YouTube.

Alyssa

Why Google’s New Approach to Copyright Violation Matters

Google’s announcement last week that its search algorithm will begin downgrading the search rankings of sites that have been hit with numerous claims that they’re violating copyright that have determined to be valid has been treated in some quarters as if it’s a worrisome surrender of a commitment to a free and open internet. But its decision to play ball with copyright holders doesn’t actually strike me as particularly surprising. And if its policy works as designed, it could provide incentives that would be a useful alternative to legislation.

It’s not particularly surprising to me that Google would come around to factoring valid takedown notices into its search results given the extent to which Google wants to be a content company just as much as a search company. On YouTube, Google’s response time to takedown notices is astonishingly fast—it’s not as if Google is new to responding to copyright violation complaints in a forum where it’s in the company’s interest to make content providers feel comfortable hosting their material there. Google Play may not be a seriously-established competitor to iTunes or Netflix yet, but the division is signing and promoting new content deals on a regular basis. And long-term, that’s probably a focus that makes sense. I have to think that Google can make more money from long-form video advertising on licit content in front of YouTube videos and from its share of download sales than it can from passive display advertising on illicit torrent streams. Google will always have interests in internet freedom, because access is a big part of how it makes money. But the company has long had some interests aligned with Hollywood’s, and is moving increasingly in that direction.

Then, there’s the question of incentives. One of the biggest arguments by cyberlockers and other sites that end up with users who distribute some illicit content is that it’s not fair to characterize them as primarily piracy sites. Google’s new policy gives them an incentive to prove their intentions by getting serious about removing illicit content, banning users who are repeated infringers, and making running a clean locker a competitive advantage. Now there’s no question that there are risks of false positives, and groups like the Electronic Frontier Foundation are right to keep an eye out for abuse of takedown notice abuse. It will be interesting to see if Google balances this algorithm change by bumping down the priority rating of copyright holders who file bogus or harassing takedown notices repeatedly—good incentives should work in both directions. But a focus on incentives, and on driving users to licit, quality streams of content, is where this debate should be.

Economy

Google To Pay $22.5 Million F.T.C. Settlement For Bypassing Safari Privacy Settings

Google LogoYesterday, the Federal Trade Commission announced that it approved a settlement requiring Google to pay $22.5 million for bypassing the security settings of millions of customers using the Apple’s Safari web and mobile browser, but admit no liability. The penalty roughly amounts to five hours of 2011 revenues for the search giant, according to the Wall Street Journal, despite being the single largest fine to an individual corporation in F.T.C. history.

The penalty comes six months after Google and other advertisers were discovered exploiting a Safari loophole that allowed it to monitor web behavior if a user interacts with a page, regardless of permission settings.

This is not the first time that Google’s forays into social media have been investigated by the FTC — it also settled over Google Buzz violations in 2011 — and privacy missteps have plagued the search giant across the board in recent years. Last month, it was reported that Google failed to delete street view data in France, resurrecting yet another privacy violation scandal, this one about private data collected by scraping unencrypted WiFi networks by Street View vehicles.

Commentators have noted the minimal financial scale of the F.T.C.  penalty in comparison to Google revenues — some citing the potential public relations fallout as a greater threat to the business. It’s no real surprise regulatory action was minimal: Congressional Research Service reports call current privacy protections a “patchwork” policy, with Wired and ProPublica decrying the privacy watchdog as “toothless” in June.

The lack of serious enforcement has led to a market where privacy violations and F.T.C action is par for the course. The F.T.C. settled investigations into other high profile online brands including Facebook and Twitter in 2011.

The visibility of online privacy issues has become more prominent in recent years despite this enforcement gap. The Pew Internet and American Life Project reported as far back as 2008 “68% of cloud users are very concerned about targeted ads based on online behavior.”  January’s SOPA blackouts demonstrated the commitment of online news and advocacy communities to online privacy, and their ability to organize an effective grassroots lobbying campaign.

NEWS FLASH

Tony Perkins Blasts Google’s International ‘Legalize Love’ Project To Decriminalize Homosexuality | Family Research Council president Tony Perkins took to his radio bulletin today to deride “Legalize Love,” Google’s new project promoting safer conditions for LGBT people in countries with anti-gay laws on the books. Perkins advocates for political “neutrality,” dismissing Legalize Love as a misguided attempt to change “countries that aren’t as gay-friendly.” But a country like Singapore — which is Legalize Love’s first target — isn’t just gay-unfriendly: The country criminalizes certain homosexual activity. When anti-gay groups attempt to push businesses towards the red herring “neutrality” position, they are really advocating for more LGBT invisibility and prejudice. Google’s campaign continues the trend of businesses realizing nondiscrimination policies are not only the right thing to do for employees, but are also plainly good for business.

Listen to Perkins’ screed:

Steven Perlberg

(HT: Right Wing Watch.)

LGBT

Google Unveils First ‘Legalize Love’ Efforts

Google recently announced a new “Legalize Love” campaign to advocate for LGBT rights across the globe. This week, the internet juggernaut shared some of its initial efforts on a new Diversity page called “Legalise Love: LGBT Rights Are Human Rights“:

We’re always looking for ways to educate the broader community about LGBT rights and inclusion, through seminars, trainings and conferences hosted at Google. As part of the World Pride celebration in London this year, we brought 100 guests from LGBT advocacy groups, employee networks and diversity organisations to our office in London for the first ever Google Legalise Love Conference. Our goal was to start a debate about creating an inclusive workplace for LGBT employees around the world. Our guest speakers included Shami Chakrabarti of Liberty Human Rights, Peter Tatchell of The Peter Tatchell Foundation, and a panel of campaigners representing Europe, India, Africa and Asia.

In addition to the Google Legalise Love Conference

  • In our Warsaw office, we hosted politician and LGBT activist Krystian Legierski for an office-wide talk and discussion lunch on the importance of civil partnership laws.
  • We sponsored the production of Stonewall’s latest Workplace Guide Global Working: Supporting LGB Staff Overseas and hosted a seminar at our London office for Stonewall diversity champions, exploring how organisations use their global influence to promote better workplaces for lesbian, gay and bisexual staff around the world.
  • At Google London, the Kaleidoscope Trust held a gathering of LGBT activists from over 40 countries to discuss a roadmap to achieve an inclusive British Commonwealth.

This seems like a promising start to realizing the potential Google has to truly raise awareness about LGBT people and the persecution they face the world over. The company clearly understands that it’s better off if it can support its LGBT employees no matter where on the planet they work and that changes within the company are not enough to achieve a safe and inclusive working environment.

LGBT

Anti-Gay Group Plans Google Boycott: ‘This Is Going To Be A Tough One’

Google has launched a new international initiative called Legalize Love to promote safer conditions for gay and lesbian people in countries with anti-gay laws on the books. Naturally, the American Family Association is now considering a boycott of Google products.

On their radio network, the AFA’s Buster Wilson decried Google’s gay rights campaign, which plans to start its focus in Poland and Singapore before expanding to other countries. Right Wing Watch has the video:

If the AFA thought boycotting Oreos was tough, wait until they start trying to avoid all Google products. As Wilson notes, anti-gay boycotters would need to ditch Gmail, Google Calendar, YouTube, their Android phones, and the search engine itself. “It’s going to be a hard one for a lot of us,” Wilson concedes, but it will “test the meat of our convictions.”

AFA will certainly need strong convictions because they are quickly running out of acceptable companies. If they plan to boycott Google, they would also have to add Microsoft, Nike, Time Warner Cable, Levi Strauss, CBS, and Xerox to their list — just a handful of pro-gay U.S. corporations. As more and more businesses realize the economic and social benefits of having inclusive pro-LGBT policies, the AFA’s feeble boycotting of Oreo cookies and Google products looks increasingly silly.

Steven Perlberg

LGBT

Google Announces Worldwide Campaign To Legalize Same-Sex Marriage [UPDATED]

Today, Google has announced an ambitious effort to legalize same-sex marriage across the globe. The project, called “Legalize Love,” was annouced earlier today at an event in London focusing on LGBT issues in the workplace.

Dot429.com has the details:

The “Legalize Love” campaign officially launches in Poland and Singapore on Saturday, July 7th. Google intends to eventually expand the initiative to every country where the company has an office, and will focus on places with homophobic cultures, where anti-gay laws exist.

Google’s Mark Palmer-Edgecumbe outlined the initiative at a Global LGBT Workplace Summit in London earlier today. “We want our employees who are gay or lesbian or transgender to have the same experience outside the office as they do in the office. It is obviously a very ambitious piece of work.
Their strategy involves developing partnerships between companies and organizations to support grass-roots campaigns.

The project will initially focus on Poland and Singapore before expanding to other countries. Palmer-Edgecumbe explained that Google will impress on these countries that “being a global center and a world leader means you have to treat all people the same, irrespective of their sexual orientation.”

The initiative was immediately praised by representatives from Citi and Ernst & Young.

Update

A Google spokesman tells the Washington Post that the campaign is not specifically targeted at marriage equality laws: “‘Legalize Love’ is a campaign to promote safer conditions for gay and lesbian people inside and outside the office in countries with anti-gay laws on the books,’ said a Google spokesperson in a statement.”

Alyssa

TV Tropes Bows to Google’s Ad Servers, Deletes Discussions of Sexual Assault in Culture

Over at the Mary Sue, Aja Romano has a terrific piece about the redoubtable culture site TV Tropes’ decision to delete all of its content related to rape and sexual assault on the grounds that it was making it more difficult for the site to retain advertisers. She writes:

Today when you access any of these pages, you’re informed, “We do not want a page on this topic. It does not meet our content policy.”…This problem wasn’t a new one; in January, the Rape Trope index was locked due to Google threatening to block the site’s ad revenue for explicit content. This led to complaints about vanishing hentai tropes, with some users commenting that “creepy content and creepy examples” needed to go, and others questioning whether “creepy content” applied to rape tropes. At that point a user-led effort was made to rename all of the Rape Tropes so that they sounded less rapey (seriously), which rapidly turned into an admin mandate to go through all the renamed tropes and excise all creepiness.

But despite this frantic renaming/excision, either Google brought down the content policy hammer or the admins simply decided it wasn’t a battle worth fighting. When Fast Eddie noted the deletion of the trope page, he added, “There is no explanation needed beyond the fact that the topic is a pain in the ass to keep clean and it endangers the wiki’s revenues. We just won’t have articles about rape. Super easy. No big loss.”

Aja’s gone deep on the grostequeries of suggesting that eliminating conversations about rape are “no big loss.” Amy Davidson’s written powerfully in the New Yorker about the extent to which social media helped former Penn State football coach Jerry Sandusky’s victims see that they weren’t alone in their experiences. And as long as TV Tropes remains the predominant site for discussion of common story elements in the medium, removing discussions of rape and sexual assault means that when victims or viewers go to the site, they’ll be denied a chance to see the traditions and frameworks that shape their experiences and the stories that touch them.

Now, this is a problem for which Google is more to blame than TV Tropes. TV Tropes is hardly the only site to be affected by Google’s classification of discussions of rape and sexual assault as explicit or obscene, though it’s deeply unfortunate that they decided it was just too much effort to keep an important and powerful part of its site alive.

Rape is obscene. But that’s not because it’s dirty, or sexually alluring, something that needs to—or could be—confined to people at a certain age or a certain stage of life. Rape is obscene because it’s a violation of community norms and standards, not in some settings, but in all settings. It’s a gross, violent attack on the humanity of the victims. I would say rape is an adult topic, but children are victims, too. Part of what’s obscene about rape and sexual assault is that their existence eliminates our ability to let children live in a world that they assume is safe.

Talking about rape may involve talking about sex, but it’s not primarily about sex. A depiction and discussion of a naked woman having consensual sex, and a depiction and discussion of a woman being raped are fundamentally different things, and it’s disturbing that we’d allow algorithms that can’t tell the difference to elide sex and rape. It’s one thing to talk about tailoring content, in news or non-fiction, for ratings or traffic. It’s another to see the structures that governs profit-making online silence a discussion altogether. Ad servers who are literally providing a financial disincentive to discuss rape and sexual assault should be ashamed.

Alyssa

The Mystery Movie Studio Targeting Critics in Google’s Copyright Report

There are lots of interesting tidbits in Google’s new efforts to report the takedown notices it receives and to explain how it complies. NBCUniversal is, by a wide margin, the content company that’s most aggressive about issuing takedown notices, asking that 1,073,536 URLs be yanked since Google began collecting data, trailing Microsoft, with 2,717,163, and leading the RIAA member organizations with 445,189. HBO, despite having one of the most-pirated shows in the world in Game of Thrones, comes in only at 55th, with takedown notices filed against 17,303 URLs, representing 1,136 domains. There’s been a general upward trend in the number of takedown notices Google’s received since it began aggregating this data in 2011, with a particularly sharp recent spike, which could be due to an attempt to lock down leaks from May sweeps, or a recognition that with SOPA or a similar bill not forthcoming, the studios will have to beef up their reporting efforts.

But perhaps the most interesting bit of data in the report comes in the form of two accidental blind items in the section of the report where Google explains some of the illegitimate requests it’s fielded and turned down. Among them: “A U.S. reporting organization working on behalf of a major movie studio requested removal of a movie review on a major newspaper website twice” and “A major U.S. motion picture studio requested removal of the IMDb page for a movie released by the studio, as well as the official trailer posted on a major authorized online media service.”

I would be endlessly curious to know which movie studios, or people working on their behalf thought it would be a smart move to treat critics and news organizations—some of the last people defending the idea that it’s hard and expensive to create excellent content and it requires a carefully-calibrated business environment to make it work—like they were pirates. And I’d love to know why they thought they’d have a chance of getting away with it.

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