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Stories tagged with “social networking

Alyssa

Why Yahoo Bought Tumblr: It’s All About Young Women

The news broke this morning that Yahoo, which had been discussed as a potential buyer for Hulu, the streaming video portal set up by the broadcast networks, decided to make another investment instead. For $1.1 billion, up from a valuation of $800 million in September 2011, Yahoo has purchased the microblogging and social networking site Tumblr.

One of the reasons Yahoo bought Tumblr is simple: it was available. Facebook bought photo-editing-and-sharing app Instagram last year, a move that made sense given Facebook’s focus on social distribution of information, particularly of images. The bulletin-board service Pinterest pulled in a $200 million round of funding in February, but it’s not clear that the company would be open to a sale, or even if it were, that Yahoo would have been interested in the business model, given the uncertain path from getting revenue out of Pinterest. Various estimates seem to be putting Twitter’s value between $9 and $10 billion, and the company seems more likely to opt for an initial public offering than to sell out to another social media or internet company. Facebook’s IPO is a year old. Of the large social media companies examined by the Pew Internet and American Life Project, that left Tumblr as the property available to Yahoo if it wanted to buy another popular service.

But even if there had been another appealing property on the block—and speculation continues to swirl about whether another company will buy Hulu—Tumblr would still have been appealing for two reasons, one a hard figure, one a perception. The first is that 13 percent of internet users aged 18-29 told Pew that they use Tumblr, a figure that suggests that an enormous number of Tumblr users could be coming online in coming years. The second is the perception that Tumblr is a female-driven service. That isn’t quite accurate. That same Pew study found that 6 percent of both male and female internet users report that they’re on Tumblr, though the sample Pew used is slightly weighted towards women, surveying 956 women out of 1,802 total respondents. But whatever the actual numbers, the perception is that Tumblr has a female-heavy user base (as well as a strong LGBTQ one).

So when Yahoo CEO Marissa Mayer talks, as she did this morning on the call that announced the deal, about the fact that “Tumblr views itself as a home for brands,” like movies, or suggests that Tumblr and Yahoo could work together the way Google and Blogger did, with Yahoo serving ads on Tumblrs whose users would like to have ad placement, she’s talking about getting ads in front of young users, and monetizing content by young people. And whether it’s true or not, the perception will be that Mayer specifically means getting ads in front of monetizing content created by female and non-straight young people.

Whether that means that the oft-mocked confessionals and .GIFs of Tumblr will come to be seen as respectable because they’re something Yahoo is going to try to make money off of is a different question entirely. Yahoo’s perception that young people will help it shore up its aging brand, and that they’ll be valuable to advertisers isn’t actually much different that the insight that young women be shopping. Sometimes, the very fact that young people, particularly young women, have money to spend is the thing that makes them seem ridiculous to the very people who would like to extract that money from them. Trendhopping that necessitates regular consumption and deep engagement on things that other people have deemed frivolous are traits that make consumers or users valuable to advertisers. But the assignment of financial value to those behaviors has never meant that we pass along any more deference to young people’s tastes as part of a larger bargain.

Justice

Will Yahoo Buying Tumblr Mean Less Privacy for Users?

Tumblr announced on Monday it was being bought by tech giant Yahoo! for $1.1 billion in one of the largest social media buyouts in years, but while the purchase will make Tumblr’s founders rich, it may bode poorly for the privacy protections of Tumblr users.

In a recent report card from the Electronic Frontier Foundation (EFF), comparing which tech companies protect user’s data from government snooping, Yahoo received one of the lowest scores with only one out of five stars. Tumblr performed significantly better, receiving three stars for requiring a warrant for content, fighting for users’ privacy rights in Congress, and publishing law enforcement guidelines.

A Yahoo spokesperson told reporters in January that the company was requiring warrants for email content data on fourth amendment grounds, joining Google others tech giants. It’s not yet clear how Yahoo will integrate Tumblr into the company, although Yahoo has promised “not to screw it up” in a press statement and said Tumblr will be independently operated as a separate business with David Karp remaining as CEO.

Online privacy law has lagged significantly behind technology advancements. Under the statute governing law enforcement access to digital communications — including private messages over Tumblr’s Fanmail and Yahoo email — the Electronic Privacy Communications Act (ECPA) of 1986, content data over 180 days old stored remotely only requires an administrative subpoena to access, which has a lower threshold of proof than a probable cause warrant.

There are a number of current legislative proposals to update ECPA, one of which was approved by the Senate Judiciary Committee in late April. The U.S. Court of Appeals for the Sixth Circuit ruled email providers cannot be compelled to turn over the content of messages without a probable cause warrant no matter how long the information has been stored in the cloud in United States v. Warshak. That ruling only applies to the four states in the court’s jurisdiction.

Health

Why Facebook Could Actually Be Good For Your Mental Health

Go ahead — check those notifications. According to a new pilot study conducted by Dr. Alice Good of the University of Portsmouth, the vast majority of Facebook users use the social network to lift their spirits when they’re feeling down by navigating their old photos and wall posts in which they’ve interacted with family and friends — a “self-soothing” coping mechanism somewhat akin to flipping through a photo album or watching old home videos.

Researchers argue that that could be a big boost for users who are prone to anxiety or depression by providing a healthy emotional conduit for reminiscing about the good times in one’s life. The findings also shed new light into what, exactly, users are looking to achieve when they use social media to share their feelings and experiences:

Psychologist Dr Clare Wilson, also of the University of Portsmouth, said: “Although this is a pilot study, these findings are fascinating.

“Facebook is marketed as a means of communicating with others. Yet this research shows we are more likely to use it to connect with our past selves, perhaps when our present selves need reassuring.

“The pictures we often post are reminders of a positive past event. When in the grip of a negative mood, it is too easy to forget how good we often feel. Our positive posts can remind us of this.

Dr Good’s study has concluded that looking at comforting photos, known as reminiscent therapy, could be an effective method of treating mental health. [...]

The act of self-soothing is an essential tool in helping people to calm down, especially if they have an existing mental health condition.

The findings are particularly interesting given past studies that have indicated that Facebook users end up feeling depressed after a browsing session. For instance, one German study found that “one in three people felt worse after visiting the site and more dissatisfied with their lives, while people who browsed without contributing were affected the most.”

But those findings derived from users’ envy at their friends’ vacations, life milestones, and various successes. The new preliminary data from Dr. Good’s study suggests that, used in a different way — i.e., actively “self-soothing” rather than passively sulking — browsing through one’s Facebook history could be a net benefit. And that could be very good news from a global mental health perspective for the social network, which has over a billion users worldwide and counting.

Alyssa

Nielsen Rolls Out New Twitter TV Rating To Measure Social Activity

I’m always up for modernizing Nielsen ratings, but this new measurement the organization is rolling out isn’t exactly what I was looking for:

Nielsen Twitter TV Rating will measure the total audience for social TV activity, including participants and users who are exposed to the activity. According to Nielsen, this will provide the “precise size of the audience and effect of social TV to TV programming.”

“The Nielsen Twitter TV Rating is a significant step forward for the industry, particularly as programmers develop increasingly captivating live TV and new second-screen experiences, and advertisers create integrated ad campaigns that combine paid and earned media,” Steve Hasker, president of global media products and advertiser solutions at Nielsen, said in a statement. “As a media measurement leader we recognize that Twitter is the preeminent source of real-time television engagement data.”

According to Nielsen, the Twitter TV Rating will serve to complement Nielsen’s existing TV ratings. The tool is described as “giving TV networks and advertisers the real-time metrics required to understand TV audience social activity.”

I get that networks want to see what kind of buzz their shows are generating. But it’s a measure of real-time engagement, which is the same measurement that’s been rendered so much less useful by the rise of DVRs and high-quality, legal streaming sites. And as anyone who has been dismayed by the gap between, say, the volume of Twitter conversation about a cult sitcom like Community and the actual ratings for that show, I think it would ultimately be much more useful to the survival of beloved but low-rated programs to measure the real viewership of those programs more comprehensively. To incorporate more data, Nielsen would have to trust self-reporting from legal streaming services like Hulu, and would have to work out windows for those reports to be delivered and combined with DVR data. But it would be much more useful for networks, and for those of us who love shows where we fear enthusiasm for them isn’t being captured by the current ratings system, especially those like the CW with younger audiences who are watching more television streaming and on mobile devices, to be able to sell package ad deals across platforms, than to know what people talk about Twitter on any given night.

Health

How Social Media Can Help Connect Diabetic Americans With Drug Manufacturers

As NPR points out, social media and online communities have the potential to provide a broad-based support network to the increasing number of Americans suffering from diabetes.

The diabetes online community (DOC) consists of millions of Americans nationwide who blog and share testimonials on every aspect of living with the disease, from insulin testing to dating advice, through social media services. And pharmaceutical companies that create drugs for diabetic Americans have taken note, employing their own online outreach efforts in order to spread information about their products, receive input from patients, and provide a hub for the increasing number of Americans with diabetes:

A few years ago, drug companies started paying attention to these video testimonials and to bloggers talking about their products. The companies even created their own social media sites.

“Our primary platform is our blog Discuss Diabetes,” explains Dennis Urbaniak, the head of diabetes at drug giant Sanofi US. They also have a Twitter account, a Facebook page, and a diabetes dictionary, and they’re looking into Pinterest and Instagram. “Getting involved in social media is a critical component of serving the diabetes community,” says Urbaniak.

And it’s not just serving the community; it’s serving companies’ bottom lines. Treating diabetes is extremely profitable. Every year Americans spend more than $100 billion on diabetes care. So, in addition to tweeting about new products, pharmaceuticals are sponsoring bloggers like Sparling.

“If we’re talking about what we want from our devices, it is in their best interest to be hearing that and making the changes we’re requesting so they can improve their sales,” Sparling says.

Emerging internet technology is already encouraging a growing number of people to use online resources to track their medical information or even to crowdsource their medical bills. And internet tools do present a promising opportunity for a pharmaceutical model that puts drug manufacturers in direct contact with the people they are servicing, creating better market information and bearing potential benefits for both patients and drug makers. Especially because diabetes cases have soared by 50 percent in the last 15 years, and are likely to continue affecting more and more Americans across the country, this could be an important way forward.

But officials from the Food and Drug Administration are careful to note that while pharmaceuticals’ online outreach might be the wave of the future, there must be greater transparency in identifying which bloggers and online resources are funded or sponsored by the drug industry so as not to dupe customers in what is largely a profit-motivated enterprise. Drugs for pre-diabetic or borderline patients can run Americans with private insurance up to $100 per prescription.

Health

Hurricane Sandy First Responders Win Health Benefits After Viral Online Campaign

Last week, Dena Patrick of Wishadoo! — an online charitable organization — posted a Change.org petition calling for the federal government to provide Hurricane Sandy first responders with health benefits, since thousands of disaster relief workers do not currently qualify for coverage. Today, the Office of Personnel Management (OPM) granted her request, announcing that it will immediately begin providing permanent health benefits to more than 8,000 disaster assistance employees who work on intermittent or temporary schedules.

The Change.org petition drew tens of thousands of signatures within days, prompting OPM to open up the Federal Employee Health Benefits plan to “certain employees who work on intermittent schedules” to correct for the long-standing benefit shortfall:

“This regulatory change removes a longstanding barrier to [Federal Employees Health Benefits] coverage for FEMA’s disaster assistance employees who are helping the recovery effort in the aftermath of Hurricane Sandy,” said John Berry, director of OPM.

The agency referred to the decision to grant seasonal firefighters health benefits in July as a sort of precedent for offering benefits to reservists, or part-time disaster workers, according to a government document. Currently, reservists make up the majority of about 3,000 FEMA employees sent to areas affected by the hurricane. Until Friday, they were offered federal health care benefits only when deployed. [...]

“Contacting the heads of the various agencies wasn’t even necessary. This was truly a grassroots, from the bottom up, movement,” Patrick said. The petition had more than 113,000 signatures as of Tuesday morning.

About 70 percent of the FEMA workforce serves on a part-time basis through the Reservist Program, meaning that they did not qualify for employer-based health coverage before today’s announcement — despite the dangerous nature of their work and the long hours comparable to full-time employees’ schedules. OPM’s decision to act in response Patrick’s petition is a swift move to correct this coverage gap for the disaster relief workers who are critical to the country’s clean-up efforts.

Health

Indie Rapper Uses Online Crowd Sourcing To Raise Money For Transplant Operation

In a striking demonstration of the power of social media and the inadequacies of the American health care system, indie rapper P.O.S., whose real name is Stefon Alexander, has taken to the Internet to raise funds for a desperately needed kidney transplant operation and his subsequent recovery.

As Time reports, Alexander — who suffers from a chronic kidney disease — was successful in finding a kidney donor, but still lacked the money necessary to self-finance his operation and the long post-op recovery period it entails.

Lacking comprehensive health coverage, Alexander and his musical crew, Doomstree, turned to his fan base for help, creating a fundraising page on the social outreach website YouCaring.com. In the face of crushing medical costs and an unsteady income source, independent artists such as Alexander are no strangers to using crowd-based appeals to fill in the coverage gaps left by private insurance, according to Time:

Even though [Alexander] is insured, his insurance only offers minimal coverage designed for those with pre-existing conditions; his dialysis makes him eligible for Medicare too, which should cover the operation, but will leave him worrying about his care and living expenses. That worry is because ticketholders weren’t the only ones dealing with the fallout of the cancelled concerts: Alexander says that, because he doesn’t sell a huge number of records (his 2009 album Never Better hit No. 106 on the Billboard 200), he depends on live concerts to make a living. With the tour canceled, he has no way to pay for the care needed around the operation or for living expenses until he is able to tour again.

Doomtree’s use of online crowdfunding platforms is an innovative approach to the old tactic of benefit concerts and working with industry-based foundations. “This is nothing new,” says Neil Portnow, President and CEO of The Recording Academy. “This is a significant issue in the music community.” Musicians tend to have unstable incomes and not to think of themselves as small businesses that should insure the single employee. The community has long used nonprofits and DIY benefit concerts to funnel money from fans to artists in need—technology is just cutting out the middle man, the same way it has for artists who use crowdfunding to pay for recording their albums or going on tour. The Recording Academy also operates MusiCares, a foundation that assists musicians in emergencies (and which, says Alexander, gave him the idea that his fans and community might be a good safety net).

Although Alexander’s story serves as a reminder of the possibilities of technology and social networking sites, it is also reflective of a disconcerting trend in which some Americans are resorting to online crowd sourcing to pay off their medical bills due to a lack of affordable health insurance. And while the generosity of Internet strangers in such cases is touching, it is certainly not a consistent, sustainable, or defensible approach to covering Americans’ health care costs. It’s one thing to raise awareness of a musical tour or sponsor an album through the power of online communities — it’s another entirely to use them to pay for essential medical services.

Fortunately, Obamacare’s consumer protections that help extend access to health insurance to millions of additional Americans will go a long way towards making such desperate tactics unnecessary for self-employed and uninsured people. But until health costs for life-saving and chronic procedures come down to an affordable level, many Americans may still have to rely upon the kindness of strangers — and unfortunately, the vast majority of them won’t have automatic access to a loyal fan base like Alexander’s.

Alyssa

‘Raising Hope’ Star Martha Plimpton On Politics In Television And The War On Women

On Fox’s Raising Hope, which returns tonight at 8 PM, Martha Plimpton plays Virginia Chance, a housekeeper and young grandmother to the titular Hope, her son Jimmy’s daughter, who he unexpectedly conceived with a one-night stand who turned out to be a serial killer. The show’s portrayal of a multi-generational working-class family is one of the true originals on television, and Plimpton is marvelous as Virginia, who alternates between managing her own aging grandmother, Maw Maw (Cloris Leachman), who is struggling with dementia, her job, and managing the misadventures of Jimmy and her husband Burt. And off-screen, Plimpton is a vigorous feminist advocate who’s penned editorials on the War on Women and wears the A Is For… campaign’s scarlet A on her dress at public events and awards ceremonies to call attention to the wave of legislation that would limit women’s abilities to make decisions about their own health. We spoke in August about what makes for good political art, where the rising tide of animosity against women comes from, and the subtleties of Raising Hope’s perspective on poverty and feminism. This interview has been edited for clarity and length.

I wanted to start by asking you to talk a little bit about your political evolution. I know you grew up in this incredible family of actors and intellectuals. I’ve read interviews where you talk about how Hair shaped your musical tastes…But I was curious if we could step all the way back about where your politics come from.

Well, I grew up in New York, in Manhattan. I was raised by primarily single women–my mother was a single mom, my grandmother was a single mom, my Nana, who’s sort of like another grandma to me.. She helped raise me–she was a single mom. And they were all sort of liberal and, you know, feminist, and you know, my grandmother was a New Deal Democrat, and everyone in my family had been Democrats for generations, that I’m aware of – my immediate, my direct line of descendants…I was born in 1970. My mother was something of a hippie, and she was an actress. And we were surrounded by artists and actors and writers and show people, and these are people who tend to be liberal in their approach to life and in their politics.

And, of course, in the ‘70s there was some exciting shit going on, you know? There was the end of the Vietnam War, and Watergate, and the legacy of the Civil Rights movement, and the women’s rights movement. And I grew up in New York which meant that Bella Abzug was a common fixture on the evening news, and I knew who Gloria Steinem was from the time I was very little, and I knew who Martin Luther King was from the time I could speak, and it was just considered part of being a human being to be politically conscious and aware of the circumstances of others. This was just how to live a decent life, was to pay attention to what was going on in the world and what’s happening to people who are hurting, or people who are struggling. And it’s hard to say what the source of that is in my family, but it’s certainly always been there.

My mother actually worked for Bella Abzug in the 70s and I have some pretty goofy family stories, so I can only imagine what it would be like to see her as an elected official.

Now my Nana was a life-long New Yorker, she was born in the Bronx, and she moved to the West Side with her two daughters, and she was very politically active and she was a bookkeeper of the New York contingent of Freedom Riders in the ‘60s. She worked to get those rubber mats – you know those mats on the playground that never used to be there? Her daughters’ school was the first one to have those rubber mats, and those eventually became standard throughout the city. And Bella Abzug wanted my Nana to go into politics. She said, “You know, you really need to think about running for City Council.” And my Nana, who was a very active and a very passionate woman, said, “No, absolutely not. I’ve got two daughters to put through college. If you think I’m going to run for City Council you’re crazy.” She wanted to work in the background, you know what I mean? She wanted to work from the ground up. But I love that story, it makes me really proud that Bella tried to get her into politics.

That’s one of the things that’s always struck me – that it’s hard to have somebody get into politics when they have family commitments, as well. It’s one thing to do things locally. When you were growing up in New York, the city was full of really terrific, politically engaged art. I was wondering if there was anything you went to, or any of the people you met who were sort of particular inspirations or models of how to live a life as a politically engaged artist?

Well, yeah, the first show I ever did, when I was eight-years-old, was a film workshop of a play called Runaways. It was a musical that was written and composed by a woman named Elizabeth Swados, who was this very interesting theater maker, who came from that world of downtown crazy artists who were making sort of revolutionary, weird work. You know, stuff that was that was like I said avant-garde and sort of bridged the gap between radical, political, and poetic, and historical. Runaways was about street kids. And at the time there was a lot more work being done about people on the margins, you know?

The ‘70s were a sort of peak period for artists who wanted to explore issues of class and culture, and in the theater that was particularly true. And so most of our friends–most of my mother’s friends–worked in that area, and you know, came from that world…I don’t know if they necessarily saw their work as being overtly political, but I think that it was informed, you know, clearly informed by their desire to make people pay attention to political ideas, if that makes any sense.
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Alyssa

Everything That’s Wrong With TV’s Approach to Social Media

It is truly bizarre to me that television networks, in trying to capture viewers’ energy and engagement as they talk about shows after they air, would try to supplant existing tools like Twitter:

A recent study by the public relations firm Edelman found that the majority of users comment on shows and share content after they air.

Yet both that study and a Nielsen study found that some viewers do engage with related content while viewing. How to capitalize on that is the challenge. “It’s not like Instagram,” Miso CEO Somrat Niyogi said, referencing the massively successful photo-sharing app. “We’re still trying to crack the code of how do you add value to the TV-watching experience that supersedes what’s happening with Twitter and Google. I don’t think anyone has done it yet.”…IntoNow founder Adam Cahan argues that networks are starting to understand that they should not build their own apps because there is not a great return on investment. But tell that to the networks, who see themselves as having the upper hand because they control the content and have the access to the stars.

I understand that networks like the idea of monetizing branded apps, but given the costs and irritations of development and maintenance, I’m hard-pressed to see why they wouldn’t decide that governing the after-show conversation through existing tools makes more sense. If you’re the social media director at a premium cable network, why wouldn’t you just insist that an actor is available to do a Reddit chat after every single episode? HBO’s hashtags for Game of Thrones episodes are similarly a good idea—it’s an example of a network recognizing where the content lives and giving people a tool they need anyway but that also lets the network effectively tag everyone participating in it and track the conversation.

The larger problem is also just that, whether the conversation is taking place in a medium they control or not, television network social efforts often come across as hopelessly square, controlled to the point of utter dehydration. I can see why FX might be anxious about hosting Kurt Sutter’s blog, in which he goes off on critics who he thinks are insufficiently deferential to his vision for Sons of Anarchy, or his production diaries for GQ—they can be…a little rough. But hosting something like that, and giving creators who want that outlet free reign, would make networks’ sites actual magnets and real sites of engagement. In a way, the best effort I’ve seen by a network to co-opt fan social engagement is Bravo’s Watch What Happens Live, Andy Cohen’s late-night talk show. Half new interviews and drinking games with guests, and half a rehash of recently broadcast Bravo programming, the show uses social media as a bridge connecting Cohen and Bravo fans: they can Tweet in questions for the guests, and use Twitter to discuss the talk show as it’s under way. It’s programming that meets fans where they’re at and has been hugely successful as a result—at this point, Andy Cohen is a more-watched late-night host than Conan O’Brien—rather than treating fans as purely monetizable nuggets.

Alyssa

Facebook Considers Opening Up To Kids Under 13

I was on CBC yesterday discussing the ethics of allowing young children to participate or star in reality television programming, and one of the things I’d considered raising as a point is that we’ve generally agreed that 13 is the age at which it makes sense to allow children sign up for social media networks and start crafting their public personas. And then I got into the office to discover that Facebook is contemplating ways to get children younger than 13 on the site through accounts linked to their parents’ profiles.

I can see a model of this that would work to protect children’s privacy if Facebook could meet a couple of conditions. First, I think they’d need a fine-grained opt-in system that parents would have to complete in full before activating a child’s account. The problem with most parental controls is that you can access the service without enforcing the controls. TVs and computers come equipped with V chips, but you don’t have to either opt out of using yours or turn it on and set it in order to use the internet or cable, and I’d imagine a lot of people who intend to use them never get around to it. Facebook’s access for children under 13 might only continue giving them access to applications, rather than giving them the option to build profiles and start broadcasting information about themselves. But in either case, Facebook should build in as much parental involvement as possible.

I also wonder if this move could spark a conversation about a two-tiered social environment. I’d imagine at least some parents would recoil from the idea of letting Facebook and other sites collect user information about their children. If Facebook wants to get them in as customers, they might have to reach a compromise where parents pay for their children to access apps as an alternative to monetizing children’s use by collecting data on it. I don’t know exactly what the model might look like, but I can see a social web that works that way and not just for children, with ad experiences getting increasingly customized for non-paying users.

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