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Economy

Move Your Money: Faith Leaders, Activists To Target Wall Street Banks Throughout Month Of May

Activists from the 99 Percent Movement took to the streets across America to mark May Day on Tuesday, but their campaign against Wall Street is just beginning. In the month of May, activist groups and religious leaders will again turn their focus to urging customers to move their money from Wall Street banks.

Last week, religious leaders and activists targeted Wells Fargo’s annual meeting, where they protested the bank’s predatory and often discriminatory practices and its lack of accountability for its role in the financial crisis that crippled the American economy. Next week, protesters will target Bank of America’s annual meeting, attempting to call attention to the same problems. Throughout the month, a diverse group of activists will push customers to move their money from Wall Street to community banks and credit unions, according to a press release from New Bottom Line, an organizing group that has dubbed May “Move Our Money Month”:

On May 9, thousands of people associated with the 99% Power Movement — families facing foreclosure, clergy, students, seniors, environmentalists, and others — will descend on Bank of America’s shareholder meeting in Charlotte, NC to urge the bank to keep families in their homes, pay its fair share of taxes, and stop choking democracy through massive campaign contributions. If Bank of America does not enact new policies that are more responsive to the communities it serves, large numbers of customers are expected to close their accounts. [...]

The 99 percent are making their voices heard by moving their money out of the big banks that wrecked the economy and are doing nothing to fix it. This spring, there will be more people attending bank shareholders meetings than at any point in history and we will see more people severing their relationships with the big banks in favor of smaller institutions that are responsive to community concerns,” said Ilana Berger, Co-Director of The New Bottom Line.

The 99 Percent Movement has successfully targeted Wall Street banks with “Move Your Money” campaigns since last fall, when hundreds of thousands of people switched from large banks to credit unions in October and 40,000 more joined on a single day — known as “Bank Transfer Day” — in early November. Churches and faith leaders joined the cause, targeting banks for dodging taxes and unfair mortgage practices. Churches moved $55 million from Wall Street before Thanksgiving, and San Francisco faith leaders moved another $10 million from Wells Fargo in February.

Such campaigns are expected to have profound impacts on Wall Street’s bottom lines. A Wall Street consulting firm reported in November that the nation’s 10 largest banks could lose as much as $185 billion in deposits over the next year thanks to customer defections, and Bank of America — the activists’ next target — is the most vulnerable among them. According to the report, it could lose 10 percent of its customers and $42 billion by the end of 2012.

Economy

Disabled Woman Arrested Outside Wells Fargo Executive’s Home While Protesting Her Foreclosure

Protesters gathered last week outside the California home of Wells Fargo Chief Financial Officer Tim Sloan, where one homeowner was arrested while trying to deliver her mortgage payment directly to Sloan.

Ana Casas Wilson, a California homeowner who has cerebral palsy that forces her to use a motorized wheel chair, waited on Sloan’s front porch so she could hand him a payment on her foreclosed home. Casas Wilson has lived in her home for 27 years, but fell behind on her payments during a hospital stay. Wells Fargo, she said, has been unwilling to negotiate a modification, even though she is again able to make regular payments. After police allowed her to remain on Sloan’s porch for 15 minutes, she was arrested when she refused to leave, the Los Angeles Times reports:

Just before 8 p.m., about 90 minutes into the demonstration, police formed a line around the home, declared the assembly illegal and ordered the group to move 75 feet up the street.

Casas Wilson refused to go and was taken to San Marino police headquarters with the assistance of San Marino Fire Department paramedics.

Casas Wilson isn’t alone. Banks have used shady foreclosure processes throughout the housing crisis, and Wells Fargo has been one of the worst offenders. It has used fraudulent practices like robo-signing, foreclosed on homes over clerical errors, and used a process known as dual-tracking — in which it advises customers on loan modifications while also pursuing foreclosure. Wells Fargo was part of a $25 billion mortgage fraud settlement with state attorneys generals and the federal government and has had to pay multi-million-dollar settlements when homeowners took the bank to court.

The practices have hit homeowners who are struggling for various reasons, whether because of unemployment, rising health care costs, or disability. In March, Bank of America foreclosed on a homeowner who took out a loan to make her house more accessible to her disabled daughter, even after the bank offered a modification. “I’m doing this because people need to see what the banks are doing. It’s awful. It has to stop,” Casas Wilson told the Pasadena Sun. “When I was down and out in the hospital they took my house.”

Economy

Protesters Rally Against Wells Fargo Foreclosures, Bank Responds: We’re A ‘Responsible Corporate Citizen’

Clergy member holds up Wells Fargo share outside the bank's shareholder meeting (via PICO National Network)

Hundreds of protesters, including religious leaders, union workers, and other 99 Percent Movement activists, gathered outside Wells Fargo’s shareholder meeting in San Francisco today, protesting the bank’s fraudulent foreclosure practices. Wells Fargo, the nation’s largest mortgage servicer, has a well-documented history of using fraudulent practices like robo-signing, and even more came to light last week when an insider account detailed the bank’s foreclosure unit as operating “exactly like an assembly line.”

 

Ahead of the protests, a Wells Fargo spokesperson told San Francisco’s ABC news affiliate that the bank has paid taxes and is a “responsible corporate citizen” that “makes an effort to keep people in their homes“:

Wells Fargo spokesman Ruben Pulido released a statement early this morning saying the bank is a “responsible corporate citizen” and paid $6 billion in taxes for 2011.

“Wells Fargo makes efforts to keep people in their homes,” Pulido said. “Over the past year, less than 2 percent of owner-occupied loans in our servicing portfolio have resulted in foreclosures.”

Wells Fargo was among 30 corporations that paid nothing in federal income taxes from 2008-2010 — its tax rate over that time period, in fact, was -1.4 percent. Adding 2011 to that time period just barely inches the bank’s rate into the positive.

The idea that Wells Fargo makes every attempt to keep homeowners in their homes, meanwhile, is laughable. The bank has been among the worst perpetrators of practices like robo-signing and dual tracking — the process of simultaneously offering homeowners loan modifications while also pushing them toward foreclosure. It has wrongly foreclosed on homes it didn’t own, and its victims may include thousands of members of the American military.

The initial protests drew roughly 500 people, according to early reports from a local NBC affiliate. Early marches through the city shut down numerous San Francisco streets and remained peaceful, according to NBC, though there have been arrests reported on Twitter. Later, there were more than a thousand protesters, according to other estimates, and clergy members and protesters who had purchased shares in Wells Fargo attempted to enter the meeting. Here are some pictures of the protest:

This isn’t the first time religious leaders or Occupiers have targeted Wells at its San Francisco headquarters. Local churches moved $10 million from the bank in February to protest its foreclosure practices, and they held Ash Wednesday services outside Wells Fargo asking it to repent for its wrongful practices.

Economy

Wells Fargo Insiders Detail Foreclosure Fraud Practices: ‘It’s Exactly Like An Assembly Line’

That Wells Fargo has fraudulently processed mortgage documents using a process called robo-signing has been evident for nearly two years, since scandal enveloped the mortgage industry in 2010. That it kept doing it even after the scandal broke has been known for months. The practice, at Wells Fargo and other Wall Street banks, has led to waves of improper foreclosures and a $25 billion settlement with the federal government and state attorneys general.

A new report from MSNBC, however, provided an inside account of how Wells Fargo’s robo-signing department works. Unqualified employees with salaries ranging from $30,000 to $50,000 are given titles like “vice president of loan documentation” so they can sign foreclosure documents. Actual supervisors institute quotas on employees, forcing them to sign a certain number of foreclosure files each day — sometimes telling them they can’t eat breakfast or take lunch until they’re done. Documents required for homeowners to avoid foreclosure were ignored, left sitting on an unattended fax machine.

The result: the nation’s largest mortgage servicer often improperly foreclosed on homeowners who weren’t past due or owed little interest while pushing the files out the door as fast as possible, as an insider told MSNBC:

Some families apparently were denied loan modifications after only cursory interviews, she said. Other borrowers applying for help sent comprehensive personal financial documents to a fax machine that she discovered had been unattended for weeks. Others landed in foreclosure after owing interest payments of as little as $1.18 a day, according to documents she said she reviewed. [...]

There was one file where they weren’t even past due and they were in foreclosure status,” the loan processor said. “They’re pushing these files and pushing these files….”

The MSNBC report comes just a month after a similar report from the inspector general of the Department of Housing and Urban Development, which found many of the same occurrences at Wells Fargo. In that report, Wells Fargo allegedly put an employee who had previously sold pizza in charge of loan documentation. Worse yet, the report found that executives at the banks knew about the practices and refused to stop them.

Higher-ups at Wells Fargo, however, are still denying that these abuses take place. “No one here is asked to sign anything they don’t understand. Period. End of story,” Michael DeVito, executive vice president of Wells Fargo’s Home Mortgage Default Servicing, told MSNBC. “There’s no production quota and if a team member says, ‘I don’t understand this I’m not going to sign it,’ that’s fine.”

Another Wells Fargo employee had a different account. “It’s exactly like an assembly line,” a loan processor told MSNBC. “You sign it, you push it off to a notary, they stamp it, you put it in a box and it goes somewhere else.” The next step, unfortunately, is that someone loses their home.

Economy

From Pizza Making To Bank Vice-President: How Big Banks Promoted Unqualified Workers To Robo-Sign Foreclosures

Scandal enveloped multiple Wall Street megabanks in 2010 when it was discovered that throughout the housing bust and the foreclosure crisis that ensued, the nation’s largest banks were caught robo-signing — the practice of approving foreclosures without verifying mortgage information and fabricating other loan documents. At the time, the banks promised to end the practice and attempted to escape blame by tying the scandal to low-level employees.

In reality, bank managers knew about the potentially illegal and fraudulent practices and in some cases directed them, according to a report by the inspector general of the Department of Housing and Urban Development. At Bank of America, Wells Fargo, and other banks, documents were rarely verified, and even when employees raised concerns they were told by management to proceed, the New York Times reports:

At Wells Fargo, now the nation’s largest mortgage servicer and originator, employees told the inspector general’s office that the company’s management had assigned them bogus titles, including “vice president of loan documentation,” even though they had no training in document review. Before becoming vice president, one employee worked at a pizza restaurant. [...]

As at Wells Fargo, employees at JPMorgan Chase took on titles like “vice president of Chase Home” even though “the titles were given by Chase for the sole purpose of allowing individuals to sign documents and came with no other duties or authority.”

There were other indications that management knew about the practices. At Bank of America, employees raised concerns but were told by management to proceed; Wells Fargo squashed a study into foreclosure practices and told the employee conducting the study to continue signing documents without reading or verifying data; and Citigroup management admitted that the bank regularly signed foreclosure documents without verification, even as the bank was telling regulators that internal reviews found its practices to be sound. Despite promises to stop when the scandal broke, banks continued robo-signing for at least another year.

The IG report falls in line with recent accounts provided by former Wall Street employees and whistleblowers. A Bank of America whistleblower last week said the bank had intentionally prevented homeowners from getting federal mortgage help, and a former JPMorgan employee told Reuters in November that exploiting consumers was “the purpose of the banking industry.” An investigation into 400 San Francisco-area foreclosure cases, meanwhile, found that nearly every one of them had potential legal issues.

“I believe the reports we just released will leave the reader asking one question — how could so many people have participated in this misconduct?” HUD Inspector General David Montoya said in a statement. “The answer — simple greed.”

Economy

Wells Fargo Misleads Homebuyers By Not Saying Foreclosed Properties Are Bank-Owned

Among Wall Street banks, Wells Fargo has been one of the biggest perpetrators of fraud, deception, and abuse during the housing and foreclosure crisis. The bank has used robo-signers to fraudulently sign foreclosure documents, foreclosed on homeowners who followed the bank’s directions, and illegally foreclosed on military veterans.

Now, Wells Fargo and other banks have found another way to mislead consumers. While trying to sell the properties it holds in foreclosure, Wells Fargo has urged real estate agents not to disclose that such properties are bank-owned, and in other cases, it has used divisions it owns to avoid identifying itself as the owner of foreclosed homes, the Palm Beach Post reports. Under such conditions, would-be homeowners don’t discover that the property is in foreclosure until they place a contract on the house:

It’s a little-known fact that Wells Fargo Bank’s Premier Asset Services division, which sells bank-owned homes, instructs agents who sell these houses to list the owner as “Owner of Record,” and not Wells Fargo. Premier Asset Services also sells homes owned by other banks.

The Multiple Listing Service, which is used by real estate agents to list properties, includes a category for bank-owned property. But here again, agents are told by many banks not to disclose the fact that the property is, in fact, owned by a bank. [...]

If a buyer wishes to put a contract on a bank-owned home, then it will become clear through paperwork the property is a foreclosure, and any defects or repairs can be corrected or reflected in the sales price, Smith said.

Wells Fargo makes such strident efforts to avoid labeling homes as “bank-owned” because there is a “negative connotation” associated with those properties, Tyler Smith, a vice president at Premier Asset Services, said. But as consumer activists told the Post, many home buyers aren’t interested in such properties because bank-owned homes often have “deferred maintenance, hidden defects and a host of problems caused by neglect or vandalism,” as the banks often ignore their foreclosed-upon properties.

Worse yet, Smith acknowledged that the practices were deceptive in nature, but said the bank’s true motivation for misleading customers was to protect local communities. In reality, though, the decision likely boils down to money. “There’s definitely a perception the bank is going to sell the property for a lower price than if it was a regular seller of a home in a neighborhood,” a local real estate attorney told the Post. “The bank wants as much money as it can get because it’s costing (the bank) homeowners association fees and insurance.”

Economy

Move Your Money: San Francisco Churches Move $10 Million From Wells Fargo

Angry at the Wall Street banks that were at the center of the financial meltdown, Americans have spent the last six months moving their money to credit unions and community banks in unprecedented numbers. More than 650,000 people moved to credit unions in one month last year, and 5.6 million Americans switched banks in the last three months.

Religious organizations have been at the forefront of movements to get consumers to move their money. The New Bottom Line, a coalition of faith groups, pledged to move $1 billion this year, and before Thanksgiving, churches moved $55 million away from Wall Street banks with pledges to remove as much as $100 million more. This week, churches in San Francisco announced they were moving another $10 million, Faith in Public Life reports:

This week, a group of clergy in San Francisco added another $10 million to that total with an Ash Wednesday press conference calling on Wells Fargo to put an immediate freeze on its foreclosures and repent for their misconduct.

Watch a news report about the group’s efforts:

Wells Fargo issued a statement on the protest, saying, “We make every effort to avoid foreclosure.” The bank’s practices, however, tell a different story. Last July, it foreclosed on a family after telling it to skip payments in order to get a loan modification. It was found to have engaged in discriminatory lending practices, investigated for illegal foreclosures on military veterans, and fined for its subprime lending practices.

According to consulting firms, the nation’s 10 biggest banks could lose $185 million in customer deposits because of customer defections.

Special Topic

Wells Fargo CEO Ambushed: ‘We Won’t Take Your Home But We Want A Minute Of Your Time’

Wells Fargo CEO John Stumpf

Megabank Wells Fargo has been one of the worst abusers of consumers, being ordered to pay $203 million by a federal judge for overdraft charges and settling a lawsuit earlier this year for $85 million over its mortgage practices. The bank was also a recipient of a $25 billion taxpayer bailout.

So Occupy Raleigh and Occupy North Carolina State University (NCSU) decided to confront Wells Fargo CEO John Stumpf about these abuses at a speech at NCSU. As Stumpf began speaking, these activists “mic checked” the banking executive. “We won’t take your home, but we want a minute of your time!” they shouted. They pointed to Wells Fargo’s violations of the law, the banking bailout, and the CEO’s $19 million salary. Watch the mic check:

No one was arrested for the interruption.

Economy

11 Facts You Need To Know About The Nation’s Biggest Banks

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The Occupy Wall Street protests that began in New York City more than three weeks ago have now spread across the country. The choice of Wall Street as the focal point for the protests — as even Federal Reserve Chairman Ben Bernanke said — makes sense due to the big bank malfeasance that led to the Great Recession.

While the Dodd-Frank financial reform law did a lot to ensure that a repeat of the 2008 financial crisis won’t occur — through regulation of derivatives, a new consumer protection agency, and new powers for the government to dismantle failing banks — the biggest banks still have a firm grip on the financial system, even more so than before the 2008 financial crisis. Here are eleven facts that you need to know about the nation’s biggest banks:

Bank profits are highest since before the recession…: According to the Federal Deposit Insurance Corp., bank profits in the first quarter of this year were “the best for the industry since the $36.8 billion earned in the second quarter of 2007.” JP Morgan Chase is currently pulling in record profits.

…even as the banks plan thousands of layoffs: Banks, including Bank of America, Barclays, Goldman Sachs, and Credit Suisse, are planning to lay off tens of thousands of workers.

Banks make nearly one-third of total corporate profits: The financial sector accounts for about 30 percent of total corporate profits, which is actually down from before the financial crisis, when they made closer to 40 percent.

Since 2008, the biggest banks have gotten bigger: Due to the failure of small competitors and mergers facilitated during the 2008 crisis, the nation’s biggest banks — including Bank of America, JP Morgan Chase, and Wells Fargo — are now bigger than they were pre-recession. Pre-crisis, the four biggest banks held 32 percent of total deposits; now they hold nearly 40 percent.

The four biggest banks issue 50 percent of mortgages and 66 percent of credit cards: Bank of America, JP Morgan Chase, Wells Fargo and Citigroup issue one out of every two mortgages and nearly two out of every three credit cards in America.

The 10 biggest banks hold 60 percent of bank assets: In the 1980s, the 10 biggest banks controlled 22 percent of total bank assets. Today, they control 60 percent.

The six biggest banks hold assets equal to 63 percent of the country’s GDP: In 1995, the six biggest banks in the country held assets equal to about 17 percent of the country’s Gross Domestic Product. Now their assets equal 63 percent of GDP.

The five biggest banks hold 95 percent of derivatives: Nearly the entire market in derivatives — the credit instruments that helped blow up some of the nation’s biggest banks as well as mega-insurer AIG — is dominated by just five firms: JP Morgan Chase, Goldman Sachs, Bank of America, Citibank, and Wells Fargo.

Banks cost households nearly $20 trillion in wealth: Almost $20 trillion in wealth was destroyed by the Great Recession, and total family wealth is still down “$12.8 trillion (in 2011 dollars) from June 2007 — its last peak.”

Big banks don’t lend to small businesses: The New Rules Project notes that the country’s 20 biggest banks “devote only 18 percent of their commercial loan portfolios to small business.”

Big banks paid 5,000 bonuses of at least $1 million in 2008: According to the New York Attorney General’s office, “nine of the financial firms that were among the largest recipients of federal bailout money paid about 5,000 of their traders and bankers bonuses of more than $1 million apiece for 2008.”

In the last few decades, regulations on the biggest banks have been systematically eliminated, while those banks engineered more and more ways to both rip off customers and turn ever-more complex trading instruments into ever-higher profits. It makes perfect sense, then, that a movement calling for an economy that works for everyone would center its efforts on an industry that exemplifies the opposite.

Economy

Mega-Bank Wells Fargo Forecloses On Family For Doing Exactly What Wells Fargo Told It To Do

Last week, mega-bank Wells Fargo was slapped with an $85 million fine by the Federal Reserve for strong-arming borrowers who qualified for prime loans into subprime loans. The fine is the largest consumer protection enforcement action ever.

But pushing borrowers (and particularly minorities) into riskier, more expensive loans is hardly the end of Wells Fargo’s ills. As Andrew Cohen laid out in the Atlantic, the bank (which received $25 billion in bailout funds) also foreclosed on a Massachusetts family for failing to make its mortgage payments, after explicitly telling the family that it should skip those payments:

They verbally agreed with their lender, Wells Fargo, to take certain steps toward such a modification. The bank told the Dixons to stop making their payments on the loan (funds that would later be added to the modified loan amount) and to provide loan officers with certain financial information. The Dixons complied and began to work with bank officials.

Eighteen months later, however, instead of modifying the loan, Wells Fargo told the Dixons that they had defaulted upon their payment obligations — because they hadn’t made their monthly payments. The bank told the family it intended to foreclose upon their house. The notice from Wells Fargo, which arrived 17 days before Christmas 2010, gave the family roughly 30 days notice.

This is not an isolated problem, and it arises principally because banks are allowed to “dual-track” borrowers, which means they can proceed with foreclosure proceedings even while examining whether a family is eligible for a mortgage modification. Bank employees, confused over the modification process, tell families to stop mortgage payments in order to qualify for a modification, and then the bank promptly forecloses.

At the moment, 20 percent of mortgages in the nation are underwater, meaning that the borrower owes more on the mortgage than the house is worth. Foreclosures will likely top 1 million, this year, and mortgage abuses, including robo-signing, are still ongoing. With all that, doing away with dual-tracking would do a world of good.

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