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People Like the Postal Service

The use by the right of the United States Postal Service as a quintessential example of public sector dysfunction always strikes me as a bit odd. I’ve known bad post offices (11th street and 4th avenue when I was a kid) and great ones (Harvard Square; Brooklyn, ME) and ones that were fine (everyplace I’ve been in DC) and in all case the USPS does an admirable job of each and every day moving all this mail from where it was sent to where it’s supposed to go. Basically, this is a public agency that works.

At any rate, Daniel de Groot observes that while it’s hard to find data, it seems to be the case that the public admires the Postal Service:

postal-1

Now as it happens the USPS is entering a moment of crisis as falling mail volume threatens its viability, and I’m not really sure what the long-term future of public sector mail delivery really is in a universe where snail mail is less-and-less a core element of our communications apparatus. But from a PR point of view at least, it seems nobody has much to fear from the view that something might be “like the post office.”

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